Privacy Policy and Personal Data Security

Acvilin Grup S.R.L. ( (hereinafter referred to as Supplier) is fully committed to protect the confidentiality of all personal data that we collect, process and store.

Acvilin Grup S.R.L. (is a controller of personal data processing.

Controller: any individual or legal entity, governed by public law, or by private law, including public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data expressly provided by applicable law.

This Privacy Policy and personal data security help you understand:

What is personal data

What data we collect and how we collect

How, why and how long we process this data

To whom and why we transmit the personal data

How we protect this data

What are your rights

How you can exercise these rights

How you can contact us  



        1. What is personal data


According to the law of RM on personal data protection and national normative acts, personal data is any information relating to an identified or identifiable individual. Different information that, collected, can identify a particular person is also considered as personal data.

Examples of personal data: a first and last name; a home address; an email address, such as; an identity card number; location data; an Internet Protocol (IP) address; a cookie identifier.


        2. What data we collect and how we collect


Information you provide us

The data you submit through the available forms on this portal (registration/authorization, enrolment/booking of products, subscription to newsletter/community/forum, enrollment and attendance at seminars organized by the Supplier, requests of return/repayment/rights, warranty certificates, submission and participation at organized contests) in physical or digital format, by e-mail sent to us or by phone calls.

Automatically collected data

When you access our portal (, the web server automatically saves access logs (journals), containing the visitor's IP address, the accessed web resource (document), as well as the information about the Operation System / Browser used. We store this data to prevent the fraud and to ensure the security of the portal and information.

Moreover, we use on our portal ( cookies to improve the browsing experience of all visitors, as well as to measure the effectiveness of this portal. Through cookies we do not collect and process any information that could identify any user.


        3. How, why and how long we process this data


Processing of personal data – any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, storage, keeping, restoring, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

Storage: Keeping the collected personal data on any support.

The Supplier will process personal data for the following purposes:

To provide the services / products you require

To confirm the services / products you have ordered and to provide additional information about them.

For tendering, contracting, invoicing operations.

To comply with the legislation in force.

For activities specific to the Human Resources department, if you are interested in being a part of our team.

To inform you about promotional offers, news about services in our company portfolio or to invite you to free seminars.

To prevent fraud and to ensure the security of the portal and information.

We will process this data throughout our contractual relationship and, when completed, at least for the period required by the legal provisions applicable in the field, including, but not limiting to the provisions on archiving.


        4. To whom and why we send the personal data


Privacy of personal data is one of the most important issues for us. We do not transmit this data to third parties unless necessary and only the data requires complying with legal or accreditation requirements.


The site may contain links to other sites. The site is not responsible for the content, quality, and security policies of these sites. This privacy statement applies only to the information displayed directly on the site.


        5. How we protect this data


Personal data is safely processed. Acvilin Grup S.R.L. has taken appropriate technical and organizational measures regarding data security, against unauthorized processing or alteration, loss or destruction, as well as against unauthorized disclosure and access to personal data transmitted, stored or processed. Acvilin Grup S.R.L. ensures the integrity, availability, confidentiality and authenticity of personal data.

Acvilin Grup S.R.L. uses advanced security methods and technologies, along with policies applied to employees and working procedures to protect personal data processing, in accordance with the legal provisions in force.

Acvilin Grup S.R.L. makes every reasonable and commercially justifiable effort to protect the personal data we hold. We analyze new technologies in the field, and if necessary, we apply them to upgrade our security systems.

We have also implemented the appropriate technical and organizational measures to ensure that only the personal data required for the specified purposes are processed. The principle of implied data protection will be also considered in the development process of new products or services.

However, despite the efforts made to store the collected information in a secure operating environment, that is not available to the public, we cannot guarantee the absolute security of this information during the transmission or storage in our systems. In case of a security breach that puts at risk your confidentiality or personal information, we are committed to inform you of these aspects, either through this portal or through other available methods (email, phone calls).


        6. What are your rights


Access, Information, Rectification and Objection

You may contact us and we will inform you about the personal information we have collected and processed related to you and related to the purposes for which this data is used.

You may correct any incorrect, incomplete, outdated or unnecessary personal information stored related to you.

You may appeal certain uses of your personal information, including direct marketing, if such data is processed for purposes other than those required to perform our services or to comply with a legal obligation. You may also appeal any further processing of personal information upon prior consent. If you object further processing of personal information, this may lead to fewer opportunities to use our services.

Deletion and the right to restrict processing

You can also require us to delete your personal information from our systems. We will comply with this request if we do not have any legitimate reason not to delete the data. Once the data is deleted, we may not be able to immediately delete all residual copies from all our systems. These copies will be removed as soon as possible.

You may require us to restrict the processing of certain personal information, but this may lead to fewer opportunities to benefit from our services.

The right to portability

You have the right to receive personal information provided by you in a structured and commonly used format.


        7. How you can exercise these rights 


These rights may be exercised by filling in and submitting the form below in physical format or by e-mail to the addresses below.

Form on Rights Request

We may request the provision of additional information necessary to confirm your identity.

We may reject requests that are repetitive, unreasonable, excessive or manifestly unfounded.

If you consider that our personal data processing activities do not comply with applicable data protection law, a complaint may be submitted at: